Policies:

30 Day Money Back Guarantee:
 30 Day Money Back Guarantee on all Chips and Boards!

At Virtue Paintball, customer satisfaction is very important to us. We believe our products are the best in the industry, and we know once you try them you will agree.

But you don't have to take our word for it. All Virtue Chips and Boards ordered through VirtuePaintball.com are backed by a 30 day money back guarantee. So what are you waiting for? Try it yourself and get some Virtue in your gun!

If you are unsatisfied for any reason with your Virtue Chip or Board, and you purchased it directly from our website, you are entitled to a full refund (minus shipping charges) within 30 days.

Chips and Boards sent in for return must be in like new condition, and include the original packaging and instruction manual.

Lifetime Warranty:
 All Virtue Chips, Boards, and Switches are backed by our bulletproof service and lifetime warranty. Virtue products are GUARANTEED to work and be free from manufacturer defects for the lifetime of the product. We completely stand behind our products and will gladly replace any faulty product with a new one of the same model.

All items sent in for warranty repairs or replacements must meet approval through Virtue via phone or email support. Please call our office at 631-617-5346 for any technical support problems. European customers can reach us through our European phone support line: +49 06087 6083 41

Pre-Orders
 Do to extremely high demand of our new products we often offer a pre-order. Those who pre-order will always be among the first to receive their order as all pre-orders are served on a first come first serve basis. Your credit card will be billed the entire amount of the product at the time you place the pre-order. Please email us with any questions.

Purchasing without using a credit card:
We accept PayPal automatically through our shopping cart system as well as Money Orders.

If you would like to pay using a money order please add the item to your shopping cart, and calculate shipping. Then send in a money order for the full amount to:

Virtue Paintball LLC
40-14 Oser Ave
Hauppauge, NY 11788

Please be sure to include your: Name, Phone Number, Email Address, The item you ordered, and any product options it may include, as well as what shipping method you have chosen.

Privacy Policy
 We use the personal information you provide voluntarily to send information you've requested and to fulfill orders. The specific use of your personal information varies, depending on how you contact us:

When you sign up online to receive Virtue Paintball LLC newsletters, and to participate in contests you may need to provide your name, email address, and a password. We never sell or rent your email address or other personally identifiable information you provide us under these circumstances.


Returns
 A Return Merchandise Authorization (RMA) number must be obtained via phone or email before any product will be accepted for return. Products must be unused, untested, and in brand new condition. All electronics will be tested by our technicians to insure they were not used. Shipping charges are non-refundable. No refunds will be issued after 30 days from the date on the original invoice.


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Virtue Paintball LLC | 40-14 Oser Ave | Hauppauge NY | 11788